Assigning software

Software titles, licenses and keys may be assigned to a user or to a device. Assign software in general for the purposes of reporting on and managing who or what is in possession of it. Assign software to give priority during software license calculation, when matching installs to licenses (see Assignment and licensing status). Assign software titles when it is not necessary to have the assignment associated with a specific purchase. For example, when new computer shipments are received you may assign the same software title to each computer. Assign software licenses when you wish to track your purchases in more detail. Assign keys when you wish to track them for the purposes of harvesting.

Assignment does not link the software title to a hardware asset in a way that you can view related assets from the title. You need to link the asset to a CI with software installed on it, in order to view related assets from that soft­ware. For more details, see Viewing the assets related to an item.

You may assign software from any one of the following items:

As well, you can view software assignments from each of those locations. But if you are looking specifically for assignment of licenses, view them from the software license.

NOTE:

The best practice is to assign at the software title. For more details, see About assignment of software.

Assigning software licenses and keys

To assign a license and a key (optional) to a user or hardware asset:

  1. Go to the IT Asset Management workspace and expand Software Asset Management > Software Licenses > All Software Licenses view.

  2. Select a software license.

  3. In the Tasks pane, click Assign to The Assign Software Title wizard opens.

  4. Select either hardware asset or user as the item that you would like to assign the title to and click Next. The Assignment Details page opens.

  5. Complete the Assign to and Quantity fields on the page and click Next. The Assign License and Key page opens.

  6. Assign a software license and a license key (optional) to the title.

  7. Click Finish to save the assignment.

Assigning software titles

To assign a software title to a user or hardware asset:

  1. Go to the IT Asset Management workspace and expand Software Asset Management > Software Catalog > Software Titles Tracked by Installation view or Software Titles Tracked by Assignment view.

  2. Select a software title.

  3. In the Tasks pane, click Assign to. The Assign Software Title wizard opens.

  4. Select either hardware asset or user as the item that you would like to assign the title to and click Next. The Assignment Details page opens.

  5. Complete the Assign to and Quantity fields on the page and click Next. The Assign License and Key page opens.

  6. Assign a software license and a license key to the title (optional).

  7. Click Finish to save the assignment.

To assign a software title, and its license, from a hardware asset:

  1. Go to the IT Asset Management Pack workspace and expand Hardware Asset Management > Hardware Assets > All Hardware Assets.

  2. Select an asset in the list. Press CTRL+click to select multiple assets and assign them all to the same software title.

  3. NOTE:

    You cannot assign multiple assets to a software title if the license key is for a single user.

  4. In the Tasks pane, click Assign Software. The Software Assignment form opens.

  5. Complete the fields on the form.

  6. Click OK to save the assignment.

To assign a software title, and its license, from a user:

  1. Go to the Configuration Items workspace and click Users.

  2. Select a user in the list. Press CTRL+click to select multiple users and assign them all to the same software title.

  3. In the Tasks pane, click Assign Software. The Software Assignment form opens.

  4. Complete the fields on the form.

  5. Click OK to save the assignment.